swift-pulse

Introduction

This Privacy Policy describes how Květiny Praha collects, uses, and protects personal information provided through our website swift-pulse.forum. We are committed to protecting your privacy and handling your data transparently.

Information We Collect

We collect information that you provide directly to us when using our services:

Contact Information: Name, email address, and any details you include in inquiry forms
Service Preferences: Information about which services interest you and specific requirements you communicate
Communication Records: Correspondence between you and our team regarding services, quotes, or consultations
Technical Data: IP address, browser type, device information, and website usage patterns collected through cookies

How We Use Your Information

Personal information is used for the following purposes:

Responding to inquiries and providing information about our services
Processing service requests and coordinating consultations
Improving our website functionality and user experience
Sending relevant updates about services when you have expressed interest
Complying with legal obligations and protecting our rights

We do not sell or rent your personal information to third parties for marketing purposes.

Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process personal data based on:

Consent: When you submit forms or agree to communications
Contractual Necessity: To fulfill service requests and agreements
Legitimate Interests: To improve our services and maintain business operations
Legal Compliance: When required by Czech or EU law

Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Typically:

Active customer records are maintained for the duration of our business relationship
Inquiry records are kept for up to two years after last contact
Financial records are retained according to Czech tax law requirements

Your Rights

Under GDPR and Czech data protection laws, you have the following rights:

Access: Request a copy of personal data we hold about you
Rectification: Request correction of inaccurate or incomplete information
Erasure: Request deletion of your personal data under certain circumstances
Restriction: Request limitation of how we process your data
Data Portability: Receive your data in a structured, commonly used format
Objection: Object to processing based on legitimate interests
Withdraw Consent: Withdraw consent for processing at any time

To exercise these rights, contact us at [email protected] with your request and verification of identity.

Data Security

We implement appropriate technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Third-Party Services

Our website may contain links to external websites not operated by us. We are not responsible for the privacy practices of third-party sites and encourage you to review their policies independently.

Cookies

We use cookies and similar tracking technologies to enhance website functionality and analyze usage patterns. For detailed information about our cookie practices, please see our Cookie Policy.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised date. Continued use of our website after changes constitutes acceptance of the updated policy.

Contact Information

For questions or concerns about this Privacy Policy or our data practices, please contact:

Květiny Praha
Národní 123
110 00 Praha 1
Czech Republic
Email: [email protected]

Supervisory Authority

If you believe we have not addressed your concerns adequately, you have the right to lodge a complaint with the Czech data protection authority:

Úřad pro ochranu osobních údajů (ÚOOÚ)
Pplk. Sochora 27
170 00 Praha 7
Czech Republic